#behindthescenes : Because great service matters!

Blandford Tearooms has been the first Beatons to receive an intensive course in service over the last couple of months. It is designed to refine the skills the Front of House Team have already acquired.

We believe that great service matters almost as much as great food.

Our Founder, Patrick, feels that waiting staff are often the unsung stars of the catering world, when their brilliance can transform an ordinary meal into an unforgettable experience.

Good service involves discipline, care for others and self confidence. As the faces that the customers see, the team at Blandford have learned the importance of being attentive, elegant and showing passion for their work.
To close the training program the team hosted a Full Afternoon High Tea Service.

It showcased our delicious December Festive High Tea, but more importantly demonstrated the skills that have been honed over the last few weeks.

The team have already been on the receiving end of some great comments since investing there time in this intensive training:

‘The most enjoyable things out here is the excellent service from the waiter and waitress, very, very polite and attentive,
They both repeatedly offered service to the customers, such a dedicated team!’
“Excellent Staff” ‘I came for my hen do with a group of 15 for high tea at Beatons and the staff were wonderfully patient and helpful, the food was lovely, we all had a great time and even though we ended up staying 30 minutes after closing time we never felt rushed out or harried.’